.wca-widget-root{display:flex;flex-direction:column;height:100%;width:100%;overflow:hidden;font-family:sans-serif;font-size:14px;position:relative;z-index:1000}.wca-widget-root .chat-header{display:flex;justify-content:space-between;align-items:center;background:#fffffffa;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);position:sticky;top:0;z-index:2;font-weight:600;font-size:15px;padding:12px 16px;box-shadow:0 2px 4px #0000000d}.wca-widget-root .chat-header .clear-chat-btn{font-size:13px;color:#ff4d4f;opacity:.8;background:transparent!important;border:none;cursor:pointer;transition:opacity .2s ease,color .2s ease;outline:none}.wca-widget-root .chat-header .clear-chat-btn:hover{color:#d9363e;opacity:1}.wca-widget-root .chat-header .close-chat-btn{font-size:16px;color:#888;background:transparent!important;border:none;cursor:pointer;opacity:.8;transition:opacity .2s ease,color .2s ease;outline:none}.wca-widget-root .chat-header .close-chat-btn:hover{color:#000;opacity:1}.wca-widget-root .ant-card-head{padding:0}.wca-widget-root .chat-list{flex:1 1 auto;display:flex;flex-direction:column;gap:10px;overflow-y:auto;padding:16px;background:#f7f7f7;position:relative;z-index:1}.wca-widget-root .chat-list a{color:#0560fd;text-decoration:none;cursor:pointer;transition:color .2s ease,text-decoration .2s ease}.wca-widget-root .chat-list a:hover,.wca-widget-root .chat-list a:focus{color:#0046b3}.wca-widget-root .chat-list a:visited{color:#5a2ea6}.wca-widget-root .chat-list:before,.wca-widget-root .chat-list:after{content:"";position:sticky;left:0;right:0;height:20px;pointer-events:none;z-index:1}.wca-widget-root .chat-list:before{top:0;background:linear-gradient(to bottom,#F7F7F7,transparent)}.wca-widget-root .chat-list:after{bottom:0;background:linear-gradient(to top,#F7F7F7,transparent)}.wca-widget-root .chat-item{display:flex;align-items:flex-end;position:relative;z-index:0}.wca-widget-root .chat-item.user{justify-content:flex-end}.wca-widget-root .chat-item.bot{justify-content:flex-start}.wca-widget-root .message-bubble{max-width:80%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.5;word-wrap:break-word;position:relative;transform-origin:bottom;box-shadow:0 1px 3px #00000014;transition:all .2s ease}.wca-widget-root .chat-item.user .message-bubble{background:#d9fdd3;color:#111;border-bottom-right-radius:6px;animation:slideInRight .25s ease-out,popIn .25s ease-out}.wca-widget-root .chat-item.bot .message-bubble{background:#fff;color:#222;border-bottom-left-radius:6px;animation:slideInLeft .25s ease-out,popIn .25s ease-out;width:100%}.wca-widget-root .message-bubble:hover{box-shadow:0 2px 6px #0000001f}.wca-widget-root .message-bubble.error{background:#fff0f0;border:1px solid #ff4d4f;color:#b80000;cursor:pointer}.wca-widget-root .message-footer{display:flex;align-items:center}.wca-widget-root .demo-chip{font-size:11px;padding:2px 6px;border-radius:12px;background:#ffe6e6;color:#d80000;cursor:pointer;transition:opacity .2s ease,transform .15s ease,background .2s ease;-webkit-user-select:none;user-select:none;margin-top:10px;opacity:0}.wca-widget-root .show-demo-chip{opacity:1}.wca-widget-root .message-bubble:hover .demo-chip{opacity:1;transform:translateY(-1px)}.wca-widget-root .demo-chip:hover{background:#ffb3b3;transform:translateY(-1px) scale(1.02)}.wca-widget-root .message-bubble.error:hover{background:#ffe5e5}.wca-widget-root .timestamp{display:block;font-size:11px;color:#8696a0;margin-top:4px;text-align:right;opacity:0;transition:opacity .2s ease;pointer-events:none}.wca-widget-root .message-bubble:hover .timestamp{opacity:1}.wca-widget-root .avatar{margin:0 8px;opacity:.9;align-self:flex-end}.wca-widget-root .input-area{flex-shrink:0;position:sticky;bottom:0;display:flex;align-items:center;gap:8px;padding:12px 16px;background:#fff;border-top:1px solid #E5E5E5;box-shadow:0 -2px 4px #0000000d;z-index:2}.wca-widget-root .input-area textarea.ant-input{border-radius:20px;padding:10px 14px;resize:none;background:#fff;border:1px solid #ccc;transition:border .2s ease,background .2s ease;flex:1;min-height:36px;font-size:14px}.wca-widget-root .input-area textarea.ant-input::placeholder{font-size:inherit}.wca-widget-root .input-area .ant-btn{width:40px;height:40px;display:flex;justify-content:center;align-items:center;border-radius:50%;background:#00a884;color:#fff;border:none;transition:background .2s ease;padding:0}.wca-widget-root .input-area .ant-btn:hover{background:#009670}.wca-widget-root .typing-dots{display:inline-flex;gap:4px;margin-left:6px;vertical-align:middle}.wca-widget-root .typing-dots .dot{font-size:1.2em;animation:blink 1.2s infinite;opacity:.3}.wca-widget-root .typing-dots .dot:nth-child(1){animation-delay:0s}.wca-widget-root .typing-dots .dot:nth-child(2){animation-delay:.2s}.wca-widget-root .typing-dots .dot:nth-child(3){animation-delay:.4s}@keyframes blink{0%,80%,to{opacity:.3;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}.wca-widget-root .suggested-chips{margin-top:10px;display:flex;flex-wrap:wrap;gap:8px}.wca-widget-root .chip{background:#e6f3ff;border:1px solid #CCE0FF;border-radius:16px;padding:4px 10px;font-size:13px;font-weight:500;cursor:pointer;color:#0560fd;box-shadow:0 1px 3px #0060fd1a;transition:all .15s ease-in-out;-webkit-user-select:none;user-select:none}.wca-widget-root .chip:hover{background:#dcefff;transform:translateY(-1px) scale(1.02);box-shadow:0 2px 5px #0060fd26}.wca-widget-root .chip:active{transform:scale(.97);box-shadow:0 1px 3px #0060fd1a}@keyframes slideInLeft{0%{opacity:0;transform:translate(-12px)}to{opacity:1;transform:translate(0)}}@keyframes slideInRight{0%{opacity:0;transform:translate(12px)}to{opacity:1;transform:translate(0)}}@keyframes popIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}.wca-widget-root .fade-out{animation:fadeOut .18s ease-out forwards}@keyframes fadeOut{to{opacity:0;transform:scale(.98)}}@media(max-width:768px){.wca-widget-root{font-size:14px;height:100dvh;width:100vw}.wca-widget-root .chat-header{font-size:14px;padding:8px 12px}.wca-widget-root .chat-list{padding:12px 10px 60px;gap:8px}.wca-widget-root .message-bubble{max-width:90%;font-size:13px;padding:8px 12px}.wca-widget-root .avatar{width:28px;height:28px;margin:0 6px}.wca-widget-root .input-area{padding:8px 10px;gap:6px;width:100%;box-sizing:border-box;position:relative}.wca-widget-root .input-area textarea.ant-input{font-size:13px;padding:8px 10px;min-height:36px}.wca-widget-root .input-area .ant-btn{width:36px;height:36px}.wca-widget-root .chip{font-size:12px;padding:5px 10px}}@media(max-width:480px){.wca-widget-root{font-size:13px;height:100dvh;width:100vw}.wca-widget-root .chat-header{font-size:13px;padding:6px 8px}.wca-widget-root .chat-list{padding:8px 8px 60px;gap:6px}.wca-widget-root .message-bubble{max-width:95%;font-size:12px;padding:6px 10px;line-height:1.4}.wca-widget-root .avatar{width:24px;height:24px;margin:0 4px}.wca-widget-root .input-area{flex-direction:row;align-items:center;padding:6px 8px;gap:8px;position:relative}.wca-widget-root .input-area textarea.ant-input{width:80%;font-size:12px;padding:6px 8px}.wca-widget-root .input-area .ant-btn{width:36px;height:36px;align-self:flex-start}.wca-widget-root .chip{font-size:11px;padding:4px 8px}}@media(max-width:360px){.wca-widget-root{height:100dvh}.wca-widget-root .message-bubble{font-size:11px}.wca-widget-root .chat-list{padding-bottom:50px}.wca-widget-root .chip{font-size:10px;padding:3px 6px}.wca-widget-root .input-area{position:relative}}.wca-widget-root .demo-form-bubble{width:100%;border-radius:16px;display:flex;flex-direction:column;box-sizing:border-box;font-family:Inter,sans-serif;padding:16px;background-color:#fff;box-shadow:0 4px 12px #0000000d}.demo-form-bubble .ant-input,.demo-form-bubble .demo-form-input{width:100%;border-radius:8px!important;border:1px solid #d9d9d9!important;padding:10px 12px!important;font-family:Inter,sans-serif;transition:border .2s,box-shadow .2s}.demo-form-bubble .ant-input:focus,.demo-form-bubble .demo-form-input:focus{border-color:#40a9ff!important;box-shadow:0 0 0 2px #1890ff33!important;outline:none!important}.demo-form-bubble .ant-btn,.demo-form-bubble .demo-form-button{border-radius:8px!important;font-weight:600;width:100%;margin:0 auto;display:block;background-color:#1890ff!important;border-color:#1890ff!important;color:#fff!important;transition:background-color .2s,border-color .2s,box-shadow .2s}.demo-form-bubble .ant-btn:hover,.demo-form-bubble .demo-form-button:hover{background-color:#40a9ff!important;border-color:#40a9ff!important;color:#fff!important}.demo-form-bubble .ant-btn:focus,.demo-form-bubble .demo-form-button:focus{background-color:#40a9ff!important;border-color:#40a9ff!important;color:#fff!important;box-shadow:0 0 0 2px #1890ff33!important;outline:none!important}.demo-form-bubble .ant-btn:disabled,.demo-form-bubble .demo-form-button:disabled{background-color:#f5f5f5!important;border-color:#d9d9d9!important;color:#bfbfbf!important;box-shadow:none!important;cursor:not-allowed!important;outline:none!important}.demo-form-bubble .demo-form-success{color:#52c41a;font-weight:500;font-size:14px;margin-top:8px}.demo-form-bubble .react-select-container{width:100%;font-family:Inter,sans-serif}.demo-form-bubble .react-select__control{border-radius:8px!important;border:1px solid #d9d9d9!important;padding:2px 4px;transition:border .2s,box-shadow .2s}.demo-form-bubble .react-select__control--is-focused{border-color:#40a9ff!important;box-shadow:0 0 0 2px #1890ff33!important}.demo-form-bubble .react-select__menu{border-radius:8px}.demo-form-bubble .ant-form-item{margin-bottom:16px}@media(max-width:480px){.wca-widget-root .demo-form-bubble{padding:12px}.demo-form-bubble .ant-input,.demo-form-bubble .demo-form-input{padding:8px 10px!important;font-size:13px}.demo-form-bubble .ant-btn,.demo-form-bubble .demo-form-button{font-size:13px;padding:8px 10px!important}.demo-form-bubble .demo-form-success{font-size:13px}}@media(max-width:360px){.wca-widget-root .demo-form-bubble{padding:10px}.demo-form-bubble .ant-input,.demo-form-bubble .demo-form-input,.demo-form-bubble .ant-btn,.demo-form-bubble .demo-form-button{font-size:12px!important;padding:6px 8px!important}.demo-form-bubble .demo-form-success{font-size:12px}}.wca-widget-root .grievance-form-bubble{width:100%;border-radius:12px;display:flex;flex-direction:column;box-sizing:border-box;font-family:Inter,sans-serif;padding:12px;background-color:#fff;margin-top:8px}.grievance-form-bubble .ant-input,.grievance-form-bubble .grievance-form-input{width:100%;border-radius:6px!important;border:1px solid #d9d9d9!important;padding:8px 10px!important;font-family:Inter,sans-serif;transition:border .2s,box-shadow .2s}.grievance-form-bubble .ant-input:focus,.grievance-form-bubble .grievance-form-input:focus{border-color:#40a9ff!important;box-shadow:0 0 0 2px #1890ff26!important;outline:none!important}.grievance-form-bubble .ant-btn,.grievance-form-bubble .grievance-form-button{border-radius:6px!important;font-weight:600;width:100%;margin:6px 0 0;display:block;background-color:#1890ff!important;border-color:#1890ff!important;color:#fff!important;transition:background-color .2s,border-color .2s,box-shadow .2s}.grievance-form-bubble .ant-btn:hover,.grievance-form-bubble .grievance-form-button:hover{background-color:#40a9ff!important;border-color:#40a9ff!important;color:#fff!important}.grievance-form-bubble .ant-btn:focus,.grievance-form-bubble .grievance-form-button:focus{background-color:#40a9ff!important;border-color:#40a9ff!important;color:#fff!important;box-shadow:0 0 0 2px #1890ff26!important;outline:none!important}.grievance-form-bubble .grievance-form-success{color:#52c41a;font-weight:500;font-size:14px;margin-top:6px}.grievance-form-bubble .ant-form-item{margin-bottom:12px}@media(max-width:480px){.wca-widget-root .grievance-form-bubble{padding:10px}.grievance-form-bubble .ant-input,.grievance-form-bubble .grievance-form-input{padding:6px 8px!important;font-size:13px}.grievance-form-bubble .ant-btn,.grievance-form-bubble .grievance-form-button{font-size:13px;padding:6px 8px!important}.grievance-form-bubble .grievance-form-success{font-size:13px}}@media(max-width:360px){.wca-widget-root .grievance-form-bubble{padding:8px}.grievance-form-bubble .ant-input,.grievance-form-bubble .grievance-form-input,.grievance-form-bubble .ant-btn,.grievance-form-bubble .grievance-form-button{font-size:12px!important;padding:5px 6px!important}.grievance-form-bubble .grievance-form-success{font-size:12px}}.wca-widget-root .floating-chat-container .floating-chat-btn .chat-favicon{position:absolute;right:0;display:flex;align-items:center;justify-content:center;width:60px;height:60px;object-fit:cover;flex-shrink:0;transition:transform .2s ease;pointer-events:none}.wca-widget-root .floating-chat-container.open .floating-chat-btn .chat-favicon,.wca-widget-root .floating-chat-container.open .floating-chat-btn>*{position:static}.wca-widget-root .floating-chat-container{position:fixed;bottom:24px;right:24px;z-index:1000;display:flex;flex-direction:column;align-items:flex-end;transition:all .2s ease}.wca-widget-root .floating-chat-container .floating-chat-btn{display:flex;justify-content:flex-end;align-items:center;width:60px;height:60px;padding:0;border-radius:30px;background-color:#f0f0f0;color:#333;border:none;font-size:14px;cursor:pointer;box-shadow:0 2px 6px #0003;position:relative;z-index:1010;transition:width .5s ease,padding .5s ease,background .5s ease,transform .5s ease;overflow:hidden;white-space:nowrap}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded{width:auto;max-width:290px;padding-left:16px;padding-right:70px}.wca-widget-root .floating-chat-container.open .floating-chat-btn{justify-content:center;padding:0;z-index:1000}.wca-widget-root .floating-chat-container .floating-chat-btn .btn-text{opacity:0;max-width:0;overflow:hidden;text-overflow:ellipsis;white-space:normal;word-break:break-word;flex-shrink:1;min-width:0;transition:opacity .3s ease,max-width .4s ease,max-height .4s ease;display:flex;justify-content:center;align-items:center;text-align:center;margin-top:10%}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded .btn-text{opacity:1;max-width:220px;transition:opacity .3s ease .2s,max-width .4s ease}.wca-widget-root .floating-chat-container .floating-chat-btn:hover{background-color:#f5f5f5;box-shadow:0 4px 10px #0000001a;color:#333}.wca-widget-root .floating-chat-container .floating-chat-btn:active{background-color:#eaeaea;box-shadow:inset 0 2px 4px #0000001a;color:#222}.wca-widget-root .floating-chat-container .floating-chat-btn .chat-favicon{display:inline-block;object-fit:cover;flex-shrink:0;transition:transform .2s ease;max-width:none;max-height:none;pointer-events:none;position:absolute;right:0;width:60px;height:60px;display:flex;align-items:center;justify-content:center}.wca-widget-root .floating-chat-container .floating-notification{position:absolute;top:-3px;right:-3px;width:15px;height:15px;background:#ff4d4f;border-radius:50%;animation:pulse 1.2s infinite ease-in-out;z-index:1020}@keyframes pulse{0%,to{transform:scale(.8);opacity:1}70%{transform:scale(1.2);opacity:.8}}.wca-widget-root .floating-chat-container .dialogue-bubble{display:none}.wca-widget-root .floating-chat-container .floating-chat-panel{position:fixed;bottom:24px;right:24px;z-index:1015;width:550px;height:85vh;display:flex;flex-direction:column;border-radius:12px;overflow:hidden;background:#fff;opacity:0;transform:translateY(20px);pointer-events:none;box-shadow:0 8px 24px #00000026}.wca-widget-root .floating-chat-container .floating-chat-panel.open{opacity:1;transform:translateY(0);pointer-events:auto}.wca-widget-root .floating-chat-container.open .chat-header{position:relative;z-index:1}.wca-widget-root .floating-chat-container.open .floating-chat-btn{z-index:1000;bottom:24px;opacity:.95}.wca-widget-root .floating-chat-container.open .floating-chat-btn.expanded{width:60px;padding-left:0;padding-right:0}.wca-widget-root .floating-chat-container.open .floating-chat-btn .btn-text{opacity:0;max-width:0}@keyframes vibrate-contained{0%,to{transform:rotate(0) scale(1)}10%,30%,50%,70%,90%{transform:rotate(1deg) scale(1.05)}20%,40%,60%,80%{transform:rotate(-1deg) scale(1.05)}}.wca-widget-root .floating-chat-container.peek .chat-favicon{display:inline-block;object-fit:cover;flex-shrink:0;transition:transform .2s ease;max-width:none;max-height:none;animation:vibrate-contained 2s ease-in-out infinite;transform-origin:center}@media(max-width:768px){.wca-widget-root .floating-chat-container{bottom:0;right:0;width:100vw;height:100vh;align-items:stretch}.wca-widget-root .floating-chat-container .floating-chat-btn{width:60px;height:60px;font-size:12px;position:fixed;bottom:16px;right:16px;z-index:1010;pointer-events:auto}.wca-widget-root .floating-chat-container.open .floating-chat-btn{z-index:1000}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded{max-width:210px;padding-left:14px;padding-right:70px}.wca-widget-root .floating-chat-container .floating-chat-btn .btn-text{font-size:12px}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded .btn-text{max-width:140px}.wca-widget-root .floating-chat-container .floating-chat-panel{width:100%;height:100%;bottom:0;right:0;border-radius:0;box-shadow:none;pointer-events:auto;padding-bottom:env(safe-area-inset-bottom);z-index:1005}.wca-widget-root .floating-chat-container .dialogue-bubble{display:none}.wca-widget-root .floating-chat-container .floating-notification{opacity:0;display:none}.peek .chat-favicon{animation:none}}@media(max-width:480px){.wca-widget-root .floating-chat-container .floating-chat-btn{width:60px;height:60px;font-size:11px;bottom:12px;right:12px;pointer-events:auto}.wca-widget-root .floating-chat-container.open .floating-chat-btn{z-index:1000}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded{max-width:190px;padding-left:12px;padding-right:70px}.wca-widget-root .floating-chat-container .floating-chat-btn .btn-text{font-size:11px}.wca-widget-root .floating-chat-container .floating-chat-btn.expanded .btn-text{max-width:120px}.wca-widget-root .floating-chat-container .floating-chat-panel{width:100%;height:100%;bottom:0;right:0;border-radius:0;z-index:1005}.wca-widget-root .floating-chat-container .dialogue-bubble{display:none}.wca-widget-root .floating-chat-container .floating-notification{opacity:0;display:none}}body.no-scroll{overflow:hidden}html,body{width:100%;height:100%}input::-ms-clear,input::-ms-reveal{display:none}*,*:before,*:after{box-sizing:border-box}html{font-family:sans-serif;line-height:1.15;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;-ms-overflow-style:scrollbar;-webkit-tap-highlight-color:rgba(0,0,0,0)}@-ms-viewport{width:device-width}body{margin:0}[tabindex="-1"]:focus{outline:none}hr{box-sizing:content-box;height:0;overflow:visible}h1,h2,h3,h4,h5,h6{margin-top:0;margin-bottom:.5em;font-weight:500}p{margin-top:0;margin-bottom:1em}abbr[title],abbr[data-original-title]{-webkit-text-decoration:underline dotted;text-decoration:underline dotted;border-bottom:0;cursor:help}address{margin-bottom:1em;font-style:normal;line-height:inherit}input[type=text],input[type=password],input[type=number],textarea{-webkit-appearance:none}ol,ul,dl{margin-top:0;margin-bottom:1em}ol ol,ul ul,ol ul,ul ol{margin-bottom:0}dt{font-weight:500}dd{margin-bottom:.5em;margin-left:0}blockquote{margin:0 0 1em}dfn{font-style:italic}b,strong{font-weight:bolder}small{font-size:80%}sub,sup{position:relative;font-size:75%;line-height:0;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}pre,code,kbd,samp{font-size:1em;font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,Courier,monospace}pre{margin-top:0;margin-bottom:1em;overflow:auto}figure{margin:0 0 1em}img{vertical-align:middle;border-style:none}a,area,button,[role=button],input:not([type=range]),label,select,summary,textarea{touch-action:manipulation}table{border-collapse:collapse}caption{padding-top:.75em;padding-bottom:.3em;text-align:left;caption-side:bottom}input,button,select,optgroup,textarea{margin:0;color:inherit;font-size:inherit;font-family:inherit;line-height:inherit}button,input{overflow:visible}button,select{text-transform:none}button,html [type=button],[type=reset],[type=submit]{-webkit-appearance:button}button::-moz-focus-inner,[type=button]::-moz-focus-inner,[type=reset]::-moz-focus-inner,[type=submit]::-moz-focus-inner{padding:0;border-style:none}input[type=radio],input[type=checkbox]{box-sizing:border-box;padding:0}input[type=date],input[type=time],input[type=datetime-local],input[type=month]{-webkit-appearance:listbox}textarea{overflow:auto;resize:vertical}fieldset{min-width:0;margin:0;padding:0;border:0}legend{display:block;width:100%;max-width:100%;margin-bottom:.5em;padding:0;color:inherit;font-size:1.5em;line-height:inherit;white-space:normal}progress{vertical-align:baseline}[type=number]::-webkit-inner-spin-button,[type=number]::-webkit-outer-spin-button{height:auto}[type=search]{outline-offset:-2px;-webkit-appearance:none}[type=search]::-webkit-search-cancel-button,[type=search]::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{font:inherit;-webkit-appearance:button}output{display:inline-block}summary{display:list-item}template{display:none}[hidden]{display:none!important}mark{padding:.2em;background-color:#feffe6}
